A leading financial services company with an extensive nationwide presence faced significant challenges in managing its Voice billing. With hundreds of sites, each operating under its own individual account, the company struggled with a decentralised payment structure...
The Client One of the largest banks in the country. Think marble floors, gold-plated pens, and the kind of place where the phrase “risk-averse” is tattooed on the office walls. The Challenge For years, this bank had been in a committed relationship – not...
