CLOUD TMS
Take Control of Your Telecoms: Unlock Efficiency and Savings
CLOUD TMS
Take Control of Your Telecoms: Unlock Efficiency and Savings
Optimise your communication costs with smart insight
and proactive management
In South Africa’s high-speed business world, if you’re not managing your telecoms, your telecoms are managing you. A robust Telephone Management System (TMS) is no longer a “nice-to-have”— it’s your silent partner in slashing costs, tightening operations, and making sure every call adds value, not overhead.
Key benefits of having the right TMS include:
Accurate Cost Allocation
Know exactly how each Rand is being spent.
- EAssign costs to specific departments, projects, or users.
- ESimplify budgeting and forecasting with detailed expense tracking.
- EEliminate billing errors and discrepancies.
Real-Time Service Level Monitoring
If it rings, we track it.
- ETrack call volumes and outcomes (answered, dropped, abandoned).
- EMonitor key KPIs and response times.
- EBoost customer experience with smarter call handling.
Proactive User Management
Stop misuse before it costs you.
- EMonitor and manage user behaviour in real-time.
- ESet usage policies and alerts to prevent abuse or misuse.
- EOptimise user access and permissions for enhanced security.
Know Your Users
See who’s calling what, when, and why.
- EGain insight into user communication patterns and trends.
- EIdentify opportunities for cost savings and process improvements.
- EDevelop targeted strategies to optimise user behaviour.
Scalable and Future-Ready
Your business evolves, your TMS should too.
- EScale your TMS to accommodate growing user bases or changing business needs.
- ESeamlessly integrate with your existing landscape.
- EStay ahead of the curve with flexible, adaptable telecoms management solutions.
Over-billed by nearly R1 million! This major
player in the tourism industry approached us to
streamline their expense management.
Explore More
INDUSTRY NEWS
TEM: Controlling Costs and Optimising Performance
As the complexity of telecommunications services grows, so does the challenge of managing related TEM costs.
CASE STUDY
Streamlining Billing for a Financial Services Giant
A leading financial services company with an extensive nationwide presence faced significant challenges in managing its Voice billing.
SUCCESS STORY
Saved! Hundreds of Thousands in Duplicate Charges Recovered
Don’t let billing errors slip through the cracks. Automated expense management software can uncover hidden savings.
Request a Demo!
Let our experts show you JOLT’s exceptional expense management solutions in action.
