A good decision only creates value when someone takes the next step. It’s one of the great contradictions in business: people say “yes” — and then nothing happens. The meeting goes well. Everyone agrees there’s value. The business case stacks up. The...
Technology has an interesting habit of behaving like the office biscuit tin. Everyone takes “just one”, nobody keeps count, and before long you’re wondering where it all went. Mobile services. Telecom contracts. SaaS subscriptions. Software licences. Shadow IT....
Nobody wakes up one morning and decides to double their cloud spend. It happens gradually. One new workload here. A forgotten virtual machine there. A few extra licences. A test environment that somehow celebrates its second birthday. Before long, your cloud invoice...
Remember when employees started signing up for Dropbox, Slack and countless SaaS applications without IT’s knowledge? It’s happening again—this time with AI. Across organisations, employees are subscribing to ChatGPT, Microsoft Copilot, Claude, Gemini and...
Technology Expense Management (TEM) has traditionally been dominated by large international software vendors. While these platforms have their place, they are often built for global markets, global suppliers, and global business practices—not the realities of doing...
For years, mobile networks have sold the dream of the “Top Up” contract. More data. More minutes. A shiny new phone. Management often approves these contracts from the top down because they appear simple and controlled. But beneath the surface, many businesses are...