Remember when employees started signing up for Dropbox, Slack and countless SaaS applications without IT’s knowledge? It’s happening again—this time with AI. Across organisations, employees are subscribing to ChatGPT, Microsoft Copilot, Claude, Gemini and...
Technology Expense Management (TEM) has traditionally been dominated by large international software vendors. While these platforms have their place, they are often built for global markets, global suppliers, and global business practices—not the realities of doing...
For years, mobile networks have sold the dream of the “Top Up” contract. More data. More minutes. A shiny new phone. Management often approves these contracts from the top down because they appear simple and controlled. But beneath the surface, many businesses are...
There was a time when a phone rang, someone answered it, and things got done. Now? Emails sit. Tickets age. “Just circling back” has become a full-time job. Somewhere between automation, AI, and ‘working smarter,’ we’ve quietly accepted something dangerous: slow...
AI has become the sharpest communication assistant in business. It structures thinking, drafts reports, polishes language, and removes wasted time. Used correctly, it’s a serious advantage. Used lazily, it’s obvious. Right now, inboxes are filling up with beautifully...
When the Tide Goes Out, Some Prices Still Swim Upstream Every year, like clockwork, the telecom industry announces price adjustments. Most of the time these are justified with familiar phrases: inflationary pressure, network investment, or operational costs. Running...
