Most IT overspend isn’t caused by incompetence. It’s caused by exhaustion. Modern technology environments generate a relentless stream of micro-decisions: Approve this cloud increase Renew this contract Accept this invoice Upgrade this licence Add this user Keep this...
Most organisations have excellent dashboards. Most still overspend. Somewhere along the way, visibility was mistaken for control. Leaders were told that if costs were visible, they would fix themselves. They don’t. They sit in reports while budgets keep leaking....
The Subscription Tsunami We didn’t mean for it to happen. One app for project management, another for chat, a few for CRM, marketing, HR, file storage, analytics, time tracking—all billed monthly, all automatically renewed, all essential. Welcome to SaaS sprawl: the...
Why Global ‘One-Size-Fits-All’ Doesn’t Fit South Africa (or Anyone South of Morocco) If you’ve spent five minutes on a global TEM vendor’s website, you’ve probably seen it: A glossy platform promising to tame your chaos with one magical dashboard. It sounds...
Confusion Isn’t Just a Glitch In the world of telecom and IT billing, confusion isn’t an accident—it’s a business model. Every vague line item, every “value-added service” nobody remembers requesting, every mysteriously variable charge… these are symptoms of...
Every month, companies pay their telecom, cloud, and mobility bills with the same energy people use to pay TV licences: resignation and mild suspicion. But the truth? Most overspend doesn’t come from the obvious line items—it comes from the sneaky, silent leaks...
