When the Tide Goes Out, Some Prices Still Swim Upstream Every year, like clockwork, the telecom industry announces price adjustments. Most of the time these are justified with familiar phrases: inflationary pressure, network investment, or operational costs. Running...
Why Global ‘One-Size-Fits-All’ Doesn’t Fit South Africa (or Anyone South of Morocco) If you’ve spent five minutes on a global TEM vendor’s website, you’ve probably seen it: A glossy platform promising to tame your chaos with one magical dashboard. It sounds...
Confusion Isn’t Just a Glitch In the world of telecom and IT billing, confusion isn’t an accident—it’s a business model. Every vague line item, every “value-added service” nobody remembers requesting, every mysteriously variable charge… these are symptoms of...
Every month, companies pay their telecom, cloud, and mobility bills with the same energy people use to pay TV licences: resignation and mild suspicion. But the truth? Most overspend doesn’t come from the obvious line items—it comes from the sneaky, silent leaks...
The Messy Truth About Voice Costs “Voice is dead.” Heard that one before? Probably as often as someone swore the fax machine was on its last legs. And yet—voice is still alive, still kicking, and still billing. If you’re running SIP trunks, legacy voice contracts, or...
