There was a time when you phoned your supplier and someone answered. Not a bot. Not a ticket number. A person. They knew your name. They knew your business. And if something broke, they owned it. Fast forward to today. You log a ticket.You get an automated...
The Situation Our client, a South African medical group, had mastered saving lives—but their Azure bill? Flatlining monthly. “Billing Week” became a full-contact sport involving coffee, spreadsheets, and prayer. IT and finance teams spent days performing post-mortems...
The Business Case for Managing Your Cloud Like You Mean It Cloud computing was supposed to make life simpler—agile, scalable, pay-as-you-go. What could go wrong? Turns out: a lot, if you’re not on top of Azure cost management. Welcome to the world of Azure (and its...
