Our client thought they’d scored a deal with a top multifunction printer supplier. The quoted costs seemed reasonable, but reality had other plans. As the pages rolled out, so did the expenses. The client was haemorrhaging money, with colour printing costs going...
Remember Premicells, the supposed saviour of telecom costs in the early 2000s? Least Cost Routing (LCR) was its superhero name, promising to save businesses from the clutches of incumbent telecom giants. Fast-forward to today. LCR’s obituary reads: “Least...
Our client, a large enterprise, faced a daunting challenge: their HR system lacked critical information about IT devices. No costs, no user data, no clarity. Their IT department was in the dark, struggling to: Allocate costs to specific users, departments, or sites....
In the era of digital communication, one of our clients was stuck in a blast from the past. They had long abandoned traditional fax machines, embracing the efficiency of email and online messaging. However, their telecom provider didn’t get the memo. For months,...
Are you confident that your employees are using company phones responsibly? A recent case with one of our clients highlights the importance of scrutinising telephone usage. The Problem: Phone Abuse and Billing Errors Our client implemented a telephone management...
Are you confident that your mobile provider is billing you accurately? A recent case with one of our clients highlights the importance of scrutinising telecom invoices. The Problem: Duplicate Billing Our client, a large enterprise, was being billed for duplicate Call...
