Are you confident that your mobile provider is billing you accurately? A recent case with one of our clients highlights the importance of scrutinising telecom invoices.
The Problem: Duplicate Billing
Our client, a large enterprise, was being billed for duplicate Call Detail Records (CDRs) on their itemised billing. The issue went unnoticed for months, resulting in significant unnecessary expenses.
The Solution: Jolt’s Expense Management Software
Our advanced analytics and automated billing review capabilities identified the duplicate charges. Our team worked closely with the client to:
- Analyse itemised billing data
- Identify duplicate CDRs
- Verify billing errors
- Collaborate with the client and the mobile provider to rectify the issue
The Result: Substantial Recovery
Through our efforts, we recovered thousands of dollars in duplicate charges for our client. This significant refund not only improved their bottom line but also highlighted the value of proactive expense management.
Lessons Learned:
- Telecom invoices require scrutiny.
- Automated expense management software can uncover hidden savings.
- Proactive monitoring prevents ongoing errors.
The Jolt Advantage:
Our Technology Expense Management (TEM) services empower businesses to:
- Optimise telecom spend
- Automate billing review and dispute resolution
- Enhance visibility and control
- Improve compliance and governance
Protect Your Bottom Line:
Don’t let billing errors slip through the cracks. Partner with Jolt to:
- Streamline expense management
- Identify cost-saving opportunities
- Ensure accuracy and compliance
About Jolt:
At Jolt, our expert team and cutting-edge software help businesses like yours optimise technology expenses, ensuring you stay ahead of the competition.
Ready to Unlock Hidden Savings?
Connect with us to learn more about Jolt’s Technology Expense Management services.
Contact Information:
Heidi Gouws
Info@joltsa.com
Book a consultation to discover how Jolt can help your business recover lost Rands and streamline expense management.
